Frequently Asked Questions​

How can we help you? 

Generally
Aluminum Frame Tent
Geodesic Dome Tent
Glamping Tent
  • How can I get a quote?

    You just need to leave a request and our sales team will contact you to discuss the details of the project.

  • How long is the warranty period?

    “The warranty is 12 months. During the warranty period, we shall repair or replace the damaged part accordingly because of any damage due to quality problem. But not including man-made damage or accident damage.

    YUNTU TENT has professional after sales service team and we are more concerned about the quality and after-sales service than you, please email to info@yuntu-tent.com if you have any questions.”

  • Where is your factory? How about the delivery?

    “We’re located in Guangzhou City, China. And we can provide international shipment by SEA to your country or details address.

    Normally, by sea ship needs take about 30-45 days, please provide us the name of port of destination, so that we can check the best freight to you. Also it can be picked up or loaded from our factory by your own ship agent.”

  • How long is the production time?

    We manufacture the frame struts and PVC fabric cover for tent, prepare accessories, mark and package structural components. Normally, the production time of samples need 7-10 days. The production time of bulk order needs 15-20 days. If the tent is urgent for your project, it can be negotiated.

  • What is the life span of the tent?

    Our tent is belong to semi-permanent building. Life span of the frame structure is 10-15 years. The tent cover material is PVC coated polyester fabric. It can use 4-6 years. The safety and durability of the structure is ensured through regular supervision and maintenance.

  • How do I set up the tent?

    It is easy and fast to assemble and dismantle. We will offer the installation manual and video. But also we can arrange technicians to help you if you need. And the round trip airfare and accommodation fees should be borne by you. And also you need to pay extra wages to the technicians.

  • What’s the wind load and snow load?

    Under normal weather conditions, tents provide a dry haven for outdoor events. It can resist wind up to 80-100 km/hr (62 mph), the snow load is 75kg/sqm (0.5 kN/sqm). The snow can’t stay if use big degree roof pitch design.

  • Can I use tent structure all year round?

    Yes. The tent can be used all year round in nearly any climate conditions. Many of our customers set up their tents as semi-permanent or permanent structures and never take them down for a winter / summer season.

  • Can we print the logo on tent?

    Yes. The logo can be printed on the tent cover according to your requirements. Please provide us your logo design and print size, so that we can make drawing design for you check before production.

  • What other complements do you have for my event?

    We have a large range of complementary items from which you may choose the most appropriate ones for your event such as various types of flooring, sound systems, lighting, dance floors, stages, portable toilets, generators as well as tables, chairs and other furniture items, tablecloths, outdoor furniture and crystal wear, cutlery, serving cutlery, dinner sets and decorating and catering services.

  • What size tent do I need?

    “This depends on the number of people that will under the tent at any given time and what they will do.

    Such as, it used for Banquet Seating (people sitting at tables) and Auditorium Seating (people sitting in chairs, in rows like in a theater) are listed next to the sizes of tents. Adding a dance floor, DJ/Band, buffet tables, gift tables, etc. will most likely require the next size (or possibly two sizes) up.  “

  • Can I use Yuntu dome structure all year round?

    Yes, Yuntu dome can be used all year round in nearly any climate conditions. Many of our customers set up their domes as semi-permanent or permanent structures and never take them down for a winter / summer season. Thanks to high quality of materials used for production of our geodesic dome kits, they are not prone to harsh weather conditions or low temperatures.

  • How do I decorate the glamping tent?

    Yuntu can provide interior decoration layout for your reference,also you can tell us your any ideas.

  • What size tent do I chose?

    “It depends on the number of people need be living inside.
    Such as, living for 1-2 persons or family (6-8 persons), It needs add living, bathroom, kitchen area etc to enjoy the leisure time.”

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Contact Form
  • Call us

    +86 176 8886 0017

  • Email us

    info@yuntu-tent.com

  • Visit us

    Guangzhou, Guangdong, China

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